Strengthening Sales Communications Skills
To develop individual face to face / telephone sales communications skills
Programme Learning Outcomes:
- I can identify and deliver the most appropriate communication style for a given customer.
- I can identify from a video based skill practice the areas of my communication and sales techniques that might be improved.
- I implement a plan for bringing about improvements to my communication and sales techniques with assistance from my manager.
Prior Learning /Competencies Required by Participants:
Participants should have attended, or be able to demonstrate the competencies defined for How to Sell and Enhanced Selling Skills
Slides with complete Trainers Notes
Exercises with instructions for use